What to Do in an Emergency

If you experience an emergency while traveling internationally, immediately seek local assistance. You can contact Penn State and the University's international insurance provider 24/7 for help.

Depending on the type of emergency, you may take one, some, or all of the following steps:

  • Contact the local police or emergency services
  • If you are an American citizen, contact the nearest U.S. Embassy, Consulate, or Diplomatic Mission.
  • If you are not an American citizen, contact the consulate for your country of citizenship.
  • Contact the local institution or organization at which you are working or studying

Who to Call In Country

Penn State

  • Call Penn State University Park Police at (+1) 814-863-1111
  • Police Services are available 24/7 and they will contact a Global Programs Representative to help
  • Contact the Penn State Global Safety Office at (+1) 814-863-8788 (phone answered during business hours) or at (+1) 814-360-2829 (for non-emergency assistance outside business hours; mobile phone with call/text/WhatsApp capability)
  • Contact your Education Abroad Adviser, if applicable, once the situation is under control

Medical Emergencies

  • Go immediately to the nearest medical facility, and when able, contact United Healthcare Global’s 24/7 Call center at (+1) 410-453-6330.

More Resources

Please see the U.S. Department of State Emergencies and Crises Advice website for additional information.