What to Do in an Emergency
If you experience an emergency while traveling internationally, immediately seek local assistance. You can contact Penn State and the University's international insurance provider 24/7 for help.
Depending on the type of emergency, you may take one, some, or all of the following steps:
- Contact the local police or emergency services
- If you are an American citizen, contact the nearest U.S. Embassy, Consulate, or Diplomatic Mission.
- If you are not an American citizen, contact the consulate for your country of citizenship.
- Contact the local institution or organization at which you are working or studying
Who to Call In Country
- Learn the Emergency ‘911’ number for your country.
- Contact local authorities, your local provider staff, or local institution for help - they are the best resource for help after you call the local emergency number.
- Contact Penn State Global Safety at (+1) 814-863-8788 (phone answered during business hours) or at our 24/7 emergency mobile phone with call/text/WhatsApp capability)
- Contact your Education Abroad Adviser, if applicable, once the situation is under control
- Go immediately to the nearest medical facility, and when able, contact International SOS’s 24/7 assistance via call or mobile app.
Please see the U.S. Department of State Emergencies and Crises Advice website for additional information.