Insurance FAQ
How long am I covered? The plan covers you for the period of international travel required by your academic institution and for which you are participating. Travel necessary for the program is covered; personal travel prior to or after the program would not be.
WHAT IS COVERED BY THE PLAN?
100% of reasonable expenses for medically necessary physician office visits, inpatient hospital services, physician and hospital outpatient services, and emergency hospital services up to a $500,000 limit. Additional benefits for medically necessary services are also payable at 100% of reasonable expenses, subject to certain limitations or maximums. Medical emergency evacuation is covered at 100% of actual expenses incurred. Security and non-medical emergency evacuations covered up to $500,000.
HOW DO I FIND A COVERED PROVIDER/MAKE AN APPOINTMENT?
Contact International SOS’s 24/7 assistance to arrange for treatment via call to an assistance center or the mobile app.
|
If calling from: |
Call Assistance Centre in: |
At this number: |
|
U.S. or Canada |
Philadelphia, PA |
1-800-523-6586 |
|
Mexico or South and Central America |
Mexico City |
Call collect*: 52-55-4166-2808 |
|
Europe, CIS, Africa or the Middle East |
London |
Call collect*: 44-208-762-8008 |
|
Asia, Australia or the Pacific Rim |
Singapore |
Call collect*: 65-6338-7800 |
WHAT SHOULD I DO IN THE EVENT OF A MEDICAL EMERGENCY?
Go immediately to the nearest physician or hospital and then contact International SOS’s 24/7 assistance via call or the mobile app. Contact Global Safety via the 24/7 emergency phone if you are able.
